ImageChex32 maintains an image of the actual customer statement and the check images which were included.  Archived statement information can then be retrieved by account and date, and a complete copy of the customer’s statement can be reprinted at any time.  All customer statement information can be viewed in a single window.  Customers don’t always know when a check cleared; however, with ImageChex32 research, all online research can be selected globally, regardless of the statement date.  If a customer simply knows they issued a check for $26.52 in the last six months, let ImageChex32 find the check for your staff.

Customer Satisfaction.  Research data (archived statements) is stored independently of the statement format; therefore, statements can be recreated using the most recent customer requested format.  This provides a great way to overcome potential customer objections to imaging, and demonstrates to the customer how check imaging can help your bank serve them.

Copyright © 1999 - 2007 C&A Associates, Inc. Denham Springs, Louisiana. All Rights Reserved.
Last Updated: January, 2008.

Site Designed and Maintained by Barry Landry, C&A Associates, Inc.