A user group has been established for customers of C&A software and item processing solutions.  The group elects officers and holds an annual meeting in the Spring of each year.  These meetings provide a venue for users to learn about industry trends, new item processing hardware offerings,  software enhancements, and creative uses of implementing various solutions to solve the problems encountered in the item processing environments of banks of different sizes.  The meeting is held in Kansas City, a centralized location with easy and inexpensive access for most users.

Software enhancement requests are always accepted, but the annual user group meeting provides an interactive format where users can openly discuss the operation of the software and make suggestions for improvements to meet the needs of their specific environments.

The 2005 meeting featured a full day of discussions about Check 21, the experiences of banks already sending image cash letters, and the opportunities and challenges presented by this new legislation affecting the financial services industry.

The 2006 meeting was held on May 18th and 19th, at the Embassy Suites Kansas City, 7640 NW Tiffany Springs Parkway, Kansas City, Mo.  The 2006 meeting featured more discussions on Check 21 opportunities and how banks can be more competitive using the totally electronic item processing environment that exists today.

The 2007 meeting was held on May 10th and 11th, at the Embassy Suites Kansas City, 7640 NW Tiffany Springs Parkway, Kansas City, Mo.  The 2007 meeting once again featured more discussions on Check 21 opportunities and how banks can be more competitive using the totally electronic item processing environment that exists today.

The 2008 meeting was held on April 17th and 18th in Kansas City and featured speakers and panel discussions on Check 21 implementation, merchant capture, returns, and new features in the C&A software that improves transaction accuracy.

The 2009 meeting was held on April 16th and 17th, at the Embassy Suites Kansas City, 7640 NW Tiffany Springs Parkway, Kansas City, Mo.  This meeting featured speakers addressing FFIEC compliance for merchant capture, new software features, and status reports from the Federal Reserve Bank.

The 2010 meeting is scheduled for April 8th and 9th, at the Embassy Suites Kansas City, 7640 NW Tiffany Springs Parkway, Kansas City, Mo.

Registration, presentation and handout materials from the meetings can be obtained by contacting Barbara Barriner at C&A headquarters (800-679-7764).
 

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Last Updated: June, 2009.

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